MISSION AND OBJECTIVES-ACHIEVING THE VISION
Our goal is to provide goods and services quickly and efficiently. We buy wisely and competitively by constantly searching for the best combinations of quality, service and price. Irving Kannett & Associates prides themselves on "Total Customer Satisfaction". We consider as part of our TCS a 100% guarantee and warranty on all goods and services that we provide. We employ a vendor evaluation program to insure an ongoing educational process between us an our manufacturing facilities.
Our relationships are solid, not marginal, and we are well known for the credibility and ethics with which we conduct our business. We share partnerships with our suppliers which are unique and seldom matched within our industry. We maximize our company's purchasing power through the use of International, National, Regional and local contracts.
Irving Kannett & Associates understands, as fully as possible, that by avoiding duplication, waste and obsolescence of products and services we can maintain the ongoing relationship with our clients on the same grounds by which our organization was founded: trust, honesty, fairness and a mutual respect in the affairs we conduct.
We will align ourselves to be responsive in price and service. We will make the capital expenditures necessary to continue our growth. Our expenditures will include hardware and software related to systems in processing. We will do our own distribution, fulfillment, and will set up strategic alliances with our suppliers to assist us in our efforts.
We believe the best ideas are simple and user friendly. We will overcome all barriers to productive teamwork by addressing structural, procedural and inter-personal relationships. We will put and place people that represent departments who will be affected by the outcome. Our team members will achieve ongoing improvements and results.
The understanding we have of our industry will allow us to best service your corporate goals using the vast array of promotional products available though Irving Kannett & Associates.
We believe that:
our world class reputation as a leader in our industry,
our strength and actual years of experience,
our strong financial track records,
our diverse business backgrounds,
our dedicated staff,
our diverse customer portfolio,
our ability to achieve total customer satisfaction,
our ability to work effectively in a cost competitive manner,
our ability to provide suggestions for cost and service efficiencies,
our excellent response time,
our value added recommendations,
our ability to provide maximum promotional exposure for your dollar, and
our desire to be part of your team are the reasons that we feel we should work together.
We look forward in hearing from you
THE ENTIRE IRVING KANNETT & ASSOCIATES ORGANIZATION
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